FAQ

FAQ

Who can I contact for more information or assistance?

For any additional questions or assistance, please contact our customer service team at partnerships@flashmedia.digital or 224-288-7066.

What is your no refund policy?

All sales are final. We do not offer refunds for any reason. However, if there is an issue with your order, such as receiving the wrong item, we are happy to replace it with the correct item or provide a store credit of equal value.

How can I stay updated on new products and events?

Follow us on social media and sign up for our newsletter on our website to stay informed about new products, events, and special offers.

Are there any current promotions or discounts?

We frequently offer promotions and discounts. Follow us on social media and sign up for our newsletter to stay updated on the latest deals.

Do you have vegan options?

Yes, we have a variety of vegan bagels and spreads. Please check our menu or ask our staff for more information.

What payment methods do you accept?

We accept cash, credit cards (Visa, MasterCard, American Express, Discover), and mobile payments (Apple Pay, Google Pay).

Do you offer catering services?

Absolutely! We provide catering services for all types of events. Please contact us at partnerships@flashmedia.digital or 224-288-7066 to discuss your needs.

Do you offer gluten-free bagels?

Yes, we offer a selection of gluten-free bagels. Please ask our staff for the available options when you visit.

Can I place an order for pickup?

Yes, you can place an order for pickup by calling us, through our website, uber-eats, grub hub.